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You may find reference to invalid character(s) within the iShare logs (e.g. webservice\logs\isharemaps.all.log);

Code Block
[(null)] - XmlToDataSet entrance
2016-11-03 13:30:00,381 [10] FATAL MAL                                           [(null)] - Map Access Layer Exception:XmlToDataSet
Error when creating internal data set
'', hexadecimal value 0x0B, is an invalid character. Line 2310, position 196.

In the example above the '0x0B' is a non-printable escape character '\v' (also ASCII decimal character code 11). You will need to look at the individual fields within your PostgreSQL database to see which records contain the invalid character.

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