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Clicking on a user will allow you to display registration information for that user:

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To make changes to these details, click the Edit button, make the changes and click Save.

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Select Yes to confirm the delete or No to cancel without deleting.

Changing Passwords

With the user selected, click the New Password button – this will delete the user’s existing password, generate a new random password and email the user with the new password.

You will receive a confirmation dialog before the new password is generated – just to be sureIf passwords need to be changed then users can do this via the "Forgotten your login details?" or similar button in My Alerts via the customer front end/ browser.


NOTE: All changes made to Users’ records using the MyAlerts Administrator are INSTANT and PERMANENT – so MAKE ABSOLUTELY SURE THAT:

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