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Clicking on a user will allow you to display registration information for that user:

To make changes to these details, click the Edit button, make the changes and click Save.

The information that may be changed is the following:

First name, Last name, Nickname, Telephone number, E-mail address and Interval

If you wish to delete a user then click the Delete button. You will be presented with a confirmation dialog letting you know that the user, together with all the information associated with that user, will be removed from My Alerts.

Select Yes to confirm the delete or No to cancel without deleting.

Changing Passwords

With the user selected, click the New Password button – this will delete the user’s existing password, generate a new random password and email the user with the new password.

You will receive a confirmation dialog before the new password is generated – just to be sure.

 

NOTE: All changes made to Users’ records using the MyAlerts Administrator are INSTANT and PERMANENT – so MAKE ABSOLUTELY SURE THAT:

  • You have selected the correct user’s details
  • The changes you are making are accurate and correct
  • YOU HAVE THE USER’S PERMISSION / REQUEST TO MAKE THE CHANGE!!!
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